Support Policy, Kiosk and Digital Signage Support, Training and FAQ
SiteKiosk Online Customer Service
At SiteKiosk, we understand the importance of customer service. Our goal is to provide top-quality digital signage software, touchscreen software, interactive display software, information board software, and bulletin board software to businesses and organizations worldwide. We strive to ensure that our customers have the best possible experience when working with us. In this FAQ and support page, we’ll answer some common questions and concerns you may have about our software and the services we provide.
SiteKiosk Online Support
Our Standard Support Policy includes 12 months of free updates and email & phone support during business hours. Maintenance renewal plans are available. Advanced kiosk and digital signage support and training (Screen sharing with live-chat) are available at an additional fee.
SiteKiosk offers you the possibility to extend or customize kiosk applications by scripts (API, object model, low-code). However, any kind of custom development, design, or scripting/programming assistance is not included in our standard support policy. Please contact us for a quote.
If you have any questions, for example, regarding the handling of the content management system (CMS), interactive content or the operation of the kiosk software in general, our support team will be there for you and provide you with experienced assistance in all technical issues.
Digital Signage Software
SiteKiosk Online’s digital signage software allows you to create and display high-quality content to inform and engage your audience. Whether you need to display advertising, wayfinding information, or real-time data, our software can help you achieve your goals. Our software is user-friendly, so even if you don’t have technical skills, you can use it without any difficulties. We provide extensive support for our digital signage software, so you can feel confident in your investment.
Touchscreen Software
Our touchscreen software for digital signage and interactive kiosks enables you to create interactive experiences for your customers or visitors. Whether you’re creating an educational exhibit, an informational kiosk, or an interactive game, our software can help you deliver a memorable experience. Our touchscreen software is easy to use, and we offer comprehensive support and training to ensure that you get the most out of it.
Interactive Display Software
With our interactive display software, you can create engaging and interactive experiences for your audience. Whether you’re displaying product information, conducting surveys, or creating interactive presentations, our software can help you achieve your goals. Our interactive display software is user-friendly and customizable, so you can create an experience that’s unique to your brand.
Information Board Software
SiteKiosk’s information board software enables you to display real-time data and information in a clear and concise manner. Whether you need to display weather information, news updates, or traffic alerts, our software can help you keep your audience informed. Our information board software is easy to use and can be customized to meet your specific needs.
Bulletin Board Software
Our bulletin board software allows you to create and display announcements and messages to your audience. Whether you need to display safety information, event schedules, or promotional messages, our software can help you communicate effectively with your audience. Our bulletin board software is user-friendly, so you can create and display messages without any difficulties.
Please check out SiteKiosk training videos for the steps to complete common tasks on your kiosk. The SiteKiosk documentation gives you a comprehensive overview of all features our software has to offer. If you want to learn more about how you can customize SiteKiosk according to your needs, please also visit our Developer Blog. The SiteKiosk documentation gives you a comprehensive overview of all features our software has to offer. If you want to learn more about how you can customize SiteKiosk according to your needs, contact us today to discuss your requirements.
If you have any questions, for example, regarding the handling of the content management system (CMS), interactive content or the operation of the kiosk software in general, our support team will be there for you and provide you with experienced assistance in all technical issues.
If you find that you require a feature that has not yet been added to SiteKiosk, customization lets you create your own kiosk apps and connect them to your input devices and other systems. You have the option to integrate your apps with SiteKiosk Online. We are happy to meet with your to discuss your requirements, provide advice and to support you along with our partners in developing custom kiosk applications, designing user interfaces and implementing your project. Custom kiosk projects include building management systems, human resources systems that integrate information from multiples apps, gaming stations with unique hardware requirements, kiosk-specific prompts to guide kiosk users through check out process of an existing online store, fire containment solutions, integration of inventory management system with a product advisor kiosk and many many more.
At SiteKiosk, we value our customers, and we strive to provide the best possible service. We offer comprehensive support and training for all of our software products, so you can feel confident that you’re getting the most out of your investment. Our customer service team is available to answer your questions and concerns, and we’re committed to resolving any issues you may encounter quickly and efficiently. We’re dedicated to providing top-quality digital signage software, touchscreen software, interactive display software, information board software, and bulletin board software. We understand the importance of customer service, and we’re committed to ensuring that our customers have the best possible experience when working with us. If you have any questions or concerns, please don’t hesitate to contact us, and we’ll be happy to assist you.
